PRIVACY POLICY pursuant to art. 13 of Decree. 196/2003


The data provided will be treated in the normal activities of our company for:
1) Purposes strictly linked to the management of computer reports, preliminary gathering of information aimed at the conclusion of a contract or the provision of the service.;
2) Purposes strictly functional activity of this company, you need the full use of the services and guarantees associated with the products. (For statistical and historical purposes on the basis of a) and b) of paragraph 4 of article 4 of the Decree. 196/2003).
3) send-ours and ours alone-commercial communications. (Only at the express request of the customer when registering for the site-selecting the "newsletter" - according to paragraph 4 letter b art. 7 of Legislative Decree 196/2003.)
4) In any case NONE of sensitive data collected will be communicated to third parties for commercial or exchange data. The only person to whom it is communicated some of these data is the vector for the sole and exclusive purpose for all'espletazione of the shipping service.
5) The data are permanently stored in electronic format and access to this data is controlled and limited to authorized persons and only for the purposes related to the provision of the service on the basis of all art. 3 of Legislative Decree. 196/2003. When ordering the data is transferred on paper for the time strictly necessary to the procedures for order processing, then this paper is destroyed in such a way as to make more intelligible and useful such data.
6) The person responsible for the processing of personal data by "TOMA Ltd., is the holder thereof, domiciled for the role at the registered office of the same, and can be reached via the" Contact Us "or by registered A / R to send all ' address by graduates, 6 - 63013 Grottammare (AP) or by telephone or e-mail addresses found in the contact us form.

7) E 'without prejudice to the right of the user to exercise the rights under Art. 7 of Legislative Decree 196/2003 mentioned below. To this end, the interested party may contact the email address of the company requesting the data.
8) The processing of data is done through instruments that guarantee security and confidentiality in accordance with Presidential Decree n. 318/99 and dell'con controlled access limited to authorized personnel. Article 7 of Legislative Decree. 196/2003 Right of access to personal data and other rights 1. You have the right to obtain confirmation of the existence or not of personal data concerning him, even if not yet recorded, and their communication in intelligible form. 2. You have the right to be informed: a) origin of personal data b) the purposes and methods of treatment c) the logic applied in case of treatment with the help of electronic instruments d) of identity of the owner, manager and the representative appointed under article 5, paragraph 2 e) the subjects or categories of subjects to whom the personal data may be communicated or who can learn about them as appointed representative in the State, managers or agents. 3. You have the right to obtain: a) updating, rectification or, when interested, integration of data, b) the cancellation, transformation into anonymous form or blocking of data processed in violation of the law, including those which need not be kept for the purposes for which the data were collected or subsequently processed c) certification that the operations in letters a) and b) have been notified, as also related to their contents, to those to whom the data were communicated or disseminated, unless this requirement proves impossible or involves a manifestly disproportionate to the protected right. 4. You have the right to object, in whole or in part: a) for legitimate reasons to the processing of personal data, even if pertinent to the purpose of collection b) the processing of personal data concerning him for the purpose of sending advertising materials or direct selling or for carrying out market research or commercial communication. For more information about protecting your privacy, visit the Association for the Rights of Users and Consumers.

Your terms and conditions of use

Identification of the seller

TOMA LTD registered office in Via Graduates No. 6, 63066 Grottammare (AP) Tel / Fax: 0735/736413
Application of the general conditions of sale

The order confirmation to the customer implies acceptance of these terms and conditions.
Validity of tenders

The offers are intended only to consumers who have a delivery address.
The items displayed on the site are available while stocks last.
In the case of debit or collection related to the order of an item is not available, or TOMATREND.IT TOMACALZATURE.COM undertakes to provide a credit or refund the customer within 15 days.
"TOMATREND.IT or TOMACALZATURE.COM" undertakes to inform the customer by e-mail if it has confirmed an order for an item out of stock.
Presentation of products

Items for sale are described and presented as accurately as possible.
Nevertheless, in the event of errors or omissions in this presentation, denies any responsibility.
The photographs illustrating the products along with the text not covered by the contract.
Price of products

The prices are presented in euro, including taxes.
TOMATREND.IT or TOMACALZATURE.COM reserves the right to change its prices at any time, but the products are invoiced at the price in effect at the time of order.
Order and Payment

Finally, confirm your order by clicking the "Confirm" button
Payment by PAYPAL
With PayPal, your financial information is never disclosed to TOMATREND.IT. Paypal encoding and protects your credit card number once and for all.
Pay online by simply indicating your email address and your password.
Payment by postepay
Postepay recharge your card only with the amount you want to spend.
6.1: Payment
The customer confirms his order as follows.
This confirmation constitutes acceptance of these terms and conditions of sale.
The client interested in an item for sale on the site or TOMATREND.IT TOMACALZATURE.COM will have to follow the following steps to complete your order.
After clicking on the "Confirm" and you have verified the accuracy of the details of your order (color, quantity, number, price, etc ...), the customer confirms the choice of the product or products selected by clicking .
If the customer can benefit by a special offer, you must enter before the confirmation code in the appropriate field in its possession.
If this is your first order, the customer must fill out a form with various personal information: full name, complete address, shipping, e-mail address, date of birth, telephone number. During the procedure, the client also creates a password.
The customer can pay with PAYPAL directly on the site.
After you select a payment method, the customer confirms in a definitive and irrevocable right order, with the effects described below.

6.2: Non-payment
TOMATREND.IT or TOMACALZATURE.COM reserves the right to refuse to execute a shipment or to honor an order issued by a consumer who has not paid in full or in part the amount of a previous order or with whom they are in ongoing disputes relating to payment.

6.3: Verification of payments
TOMATREND.IT or TOMACALZATURE.COM carry out checks on all orders confirmed on its website. These controls are designed to protect TOMATREND.IT from any illegal activities implemented by malicious users.
Our services have the right to require you to submit information required for the release of an order, including: evidence of domicile or of the charge in your name, or proof of residence on behalf of the person named in the delivery address.
Such requests will be made by e-mail:
- For orders where the shipping address is different from billing
- For new customers
- For orders over 150 €
Security of payments

To ensure maximum security of transactions, the site TOMATREND.IT or TOMACALZATURE.COM adopted the secure payment service through PayPal.
Upon confirmation of the order:
the request for payment is sent in real time to the operator of the charge electronic safe.


The customer who has already purchased on the website or TOMATREND.IT TOMACALZATURE.COM can choose a password that will allow him, when further order, not having to re-fill forms of information needed to complete the order.
The returning customer is recognized as a customer of the site or TOMATREND.IT TOMACALZATURE.COM.
The password clienteTOMATREND.IT or TOMACALZATURE.COM is strictly confidential and personal.
The password must not be divulged or communicated to third parties for any reason.
In case of lost or forgotten password, the customer will be required to contact as soon as the administrator of the Web site or TOMATREND.IT TOMACALZATURE.COM at which will send within 48 hours, in lieu of a password the previous one.
In order to simplify the identification of the customer with immediate notification of the email address and password, the client expressly authorizes or TOMATREND.IT TOMACALZATURE.COM to enter a "cookie" file on the hard disk of the client, only order to facilitate such identification.

Delivery in Italy gets a suggested period of 24/48 hours from receipt of order, except for alcne regions and islands where the couriers take an extra day. Despite fortuitous events or force majeure which would delay the delivery independently of the will and kindness you TOMATREND.IT or TOMACALZATURE.COM
Your pack shipment
Packages are generally dispatched within 2 days after receipt of payment despite fortuitous events or force majeure which would delay the delivery independently of the will and kindness siTOMATREND.IT or TOMACALZATURE.COM. Will be sent via our courier (usually 24/48ore) with tracking and drop-signed.
Shipping charges include the cost of packaging and postage, at a cost of € 10 for orders over € 100 are free. The costs of packaging are fixed, whereas transport fees vary according to the total weight of the shipment. We advise you to group your items in one order. We can not group two distinct orders placed separately, and it will be applied to each of the shipping. Your package will be dispatched at your own risk, but special care is taken to protect fragile objects.

Boxes are amply sized and your items are well-protected.
Shipping ITALY € 10 delivery 24/48ore of payment.
Shipping EUROPE 20/25 € delivery in 3/7giorni working payment.
Shipping REST OF THE WORLD € 35 delivery in 7/12 working days from payment.
The delivery is usually done by SDA.
Satisfaction or refund

10.1: Conditions for return products without sales or promotions:
The duration in which the customer can solleciatare an exchange or enforce his right of withdrawal is 10 days from the date of receipt of the item or items.
The return of the item or items in this term must imperatively follow the steps detailed here after:

Step 1:
Sent a communication to explaining the reasons for the return.
Step 2:
After authorization to return, simply return the item to TOMA srl via Graduates No. 6 63013 Grottammare (AP)
Step 3:
Upon receipt of your neck, or TOMATREND.IT TOMACALZATURE.COM validate your request restitution.
Will be rejected by the seller all damaged items that were not reported by the customer at the time of delivery.
Treatment of packages not delivered by our courier

These are the packages that have not been delivered to the final destination for the following reasons: unknown recipient, unclaimed, refused, shipping damage, tampering ...

11.1: Cause of return of the neck: unknown recipient address or fault

it is returned to the sender of packages by courier to the following reason: The recipient does not live at the address indicated.

Upon receipt and acceptance of the package by our services, or TOMATREND.IT TOMACALZATURE.COM contact the customer to resubmit the order if the product is still available, or make a refund (shipping charges will not be refunded ), depending on the choice of the customer (shipping charges are charged to the customer)
TOMATREND.IT or TOMACALZATURE.COM reserves the right to make a refund (excluding shipping costs) instead of a new shipment of the order if detected more consignments sent back to the sender with addressee unknown.

11.2: Cause of return of the neck: "ABSENT / ADVISED"

These are the packages that have not been picked up by the customer at the post office or at the point of delivery on time.

Upon receipt and acceptance of the package by our services, or TOMATREND.IT TOMACALZATURE.COM contact the customer to resubmit the order if the product is still available, or make a refund (shipping charges will not be refunded ) order according to the customer's choice.
TOMATREND.IT or TOMACALZATURE.COM reserves the right to make a refund (excluding shipping costs) instead of the new order delivery if you have multiple items unclaimed.

11.3: Cause of return of the neck, "REFUSED"

Upon delivery, the customer refused the neck.
Upon receipt and acceptance of the package by our services, you will be credited (excluding shipping costs) on account.

On all phases of site access, consultation, fill out forms, order execution, delivery of items or any other service, the company TOMATREND.IT or TOMACALZATURE.COM assumes exclusive obligation brokerage. Therefore, TOMATREND.IT or TOMACALZATURE.COM disclaims any liability for any inconvenience or damage arising from the use of the Internet and totally unrelated to the duties and precautions taken by TOMATREND.IT or TOMACALZATURE.COM. In particular, all contingencies relating to the provision of the service, external intrusion or presence of computer viruses will not be attributable to TOMATREND.IT or TOMACALZATURE.COM. Similarly, everything that is due to force majeure pursuant to the provisions of the Supreme Court totally exempt from any liability TOMATREND.IT or TOMACALZATURE.COM. Customers enjoy the guarantees provided by the brands on the site.