TOMA srl registered office in Via Laureati n6, 63066 Grottammare (AP) Tel / Fax: 0735/736413
Application of the general conditions of sale
The order confirmation to the customer implies acceptance of these terms and conditions.
Validity of tenders
The offers are intended only to consumers who have a delivery address.
The items displayed on the site are available while stocks last.
In the case of debit or collection related to the order of an item is not available, or TOMATREND.IT TOMACALZATURE.COM undertakes to provide a credit or refund the customer within 5 days.
"TOMATREND.IT or TOMACALZATURE.COM" undertakes to inform the customer by e-mail if it has confirmed an order for an item out of stock.
Presentation of products
Items for sale are described and presented as accurately as possible.
Nevertheless, in the event of errors or omissions in this presentation, denies any responsibility.
The photographs illustrating the products along with the text not covered by the contract.
Price of products
The prices are presented in euro, including taxes.
TOMATREND.IT or TOMACALZATURE.COM reserves the right to change its prices at any time, but the products are invoiced at the price in effect at the time of order.
Order and Payment
Finally, confirm your order by clicking the "Confirm" button
Payment by PAYPAL
With PayPal, your financial information is never disclosed to TOMATREND.IT. Paypal encoding and protects your credit card number once and for all.
Pay online by simply indicating your email address and your password.
Payment by postepay
Postepay recharge your card only with the amount you want to spend.
Payment by BANK TRANSFER
The customer confirms his order as follows.
This confirmation constitutes acceptance of these terms and conditions of sale.
The client interested in an item for sale on the site or TOMATREND.IT TOMACALZATURE.COM will have to follow the following steps to complete your order.
After clicking on the "Confirm" and you have verified the accuracy of the details of your order (color, quantity, number, price, etc ...), the customer confirms the choice of the product or products selected by clicking .
If the customer can benefit by a special offer, you must enter before the confirmation code in the appropriate field in its possession.
If this is your first order, the customer must fill out a form with various personal information: full name, complete address, shipping, e-mail address, date of birth, telephone number. During the procedure, the client also creates a password.
The customer can pay with PAYPAL directly on the site.
After you select a payment method, the customer confirms in a definitive and irrevocable right order, with the effects described below.
TOMATREND.IT or TOMACALZATURE.COM reserves the right to refuse to execute a shipment or to honor an order issued by a consumer who has not paid in full or in part the amount of a previous order or with whom they are in ongoing disputes relating to payment.
6.3: Verification of payments
TOMATREND.IT or TOMACALZATURE.COM carry out checks on all orders confirmed on its website. These controls are designed to protect TOMATREND.IT from any illegal activities implemented by malicious users.
Our services have the right to require you to submit information required for the release of an order, including: evidence of domicile or of the charge in your name, or proof of residence on behalf of the person named in the delivery address.
Such requests will be made by e-mail:
- For orders where the shipping address is different from billing
- For new customers
- For orders over 150 €
Security of payments
To ensure maximum security of transactions, the site TOMATREND.IT or TOMACALZATURE.COM adopted the secure payment service through PayPal.
Upon confirmation of the order:
the request for payment is sent in real time to the operator of the charge electronic safe.
The customer who has already purchased on the website or TOMATREND.IT TOMACALZATURE.COM can choose a password that will allow him, when further order, not having to re-fill forms of information needed to complete the order.
The returning customer is recognized as a customer of the site or TOMATREND.IT TOMACALZATURE.COM.
The password clienteTOMATREND.IT or TOMACALZATURE.COM is strictly confidential and personal.
The password must not be divulged or communicated to third parties for any reason.
In case of lost or forgotten password, the customer will be required to contact as soon as the administrator of the Web site or TOMATREND.IT TOMACALZATURE.COM at email@example.com which will send within 48 hours, in lieu of a password the previous one.
In order to simplify the identification of the customer with immediate notification of the email address and password, the client expressly authorizes or TOMATREND.IT TOMACALZATURE.COM to enter a "cookie" file on the hard disk of the client, only order to facilitate such identification.
Delivery in Italy gets a suggested period of 24/48 hours from receipt of order, except for alcne regions and islands where the couriers take an extra day. Despite fortuitous events or force majeure which would delay the delivery independently of the will and kindness you TOMATREND.IT or TOMACALZATURE.COM
Your pack shipment
Packages are generally dispatched within 2 days after receipt of payment despite fortuitous events or force majeure which would delay the delivery independently of the will and kindness siTOMATREND.IT or TOMACALZATURE.COM. Will be sent via our courier (usually 24/48ore) with tracking and drop-signed.
Shipping charges include the cost of packaging and postage, at a cost of € 10 for orders over € 100 are free. The costs of packaging are fixed, whereas transport fees vary according to the total weight of the shipment. We advise you to group your items in one order. We can not group two distinct orders placed separately, and it will be applied to each of the shipping. Your package will be dispatched at your own risk, but special care is taken to protect fragile objects.
Boxes are amply sized and your items are well-protected.
- Delivery EUROPA: Delivery within 3/10 working days from payment.
Price varies as follows:
GERMANY: for orders up to € 100, shipping costs amount to € 8;
for orders ranging from € 100 to € 200, shipping costs amount to € 6;
for orders starting from € 200 the shipping costs amount to € 2;
EUROPA UE: for orders up to € 100 the shipping costs amount to € 12;
for orders from 100 € up to 200 € shipping costs amount to 10 €;
for orders starting from € 200 the shipping costs amount to € 8;
EUROPA NO UE: for orders up to € 100, shipping costs amount to € 14;
for orders from 100 € up to 200 € shipping costs amount to 12 €;
for orders starting from € 200, shipping costs amount to € 10.
- REST OF THE WORLD shipping costs vary from 35 € to 90 € depending on the delivery area and the amount of the order. Delivery takes place in 7/35 working days from payment.
Satisfaction or refund
10.1: Conditions for return products without sales or promotions:
The duration in which the customer can solleciatare an exchange or enforce his right of withdrawal is 10 days from the date of receipt of the item or items.
The return of the item or items in this term must imperatively follow the steps detailed here after:
Sent a communication to firstname.lastname@example.org explaining the reasons for the return.
After authorization to return, simply return the item to TOMA srl via Graduates No. 6 63013 Grottammare (AP)
Upon receipt of your neck, or TOMATREND.IT TOMACALZATURE.COM validate your request restitution.
Will be rejected by the seller all damaged items that were not reported by the customer at the time of delivery.
Treatment of packages not delivered by our courier
These are the packages that have not been delivered to the final destination for the following reasons: unknown recipient, unclaimed, refused, shipping damage, tampering ...
11.1: Cause of return of the neck: unknown recipient address or fault
it is returned to the sender of packages by courier to the following reason: The recipient does not live at the address indicated.
Upon receipt and acceptance of the package by our services, or TOMATREND.IT TOMACALZATURE.COM contact the customer to resubmit the order if the product is still available, or make a refund (shipping charges will not be refunded ), depending on the choice of the customer (shipping charges are charged to the customer)
TOMATREND.IT or TOMACALZATURE.COM reserves the right to make a refund (excluding shipping costs) instead of a new shipment of the order if detected more consignments sent back to the sender with addressee unknown.
11.2: Cause of return of the neck: "ABSENT / ADVISED"
These are the packages that have not been picked up by the customer at the post office or at the point of delivery on time.
Upon receipt and acceptance of the package by our services, or TOMATREND.IT TOMACALZATURE.COM contact the customer to resubmit the order if the product is still available, or make a refund (shipping charges will not be refunded ) order according to the customer's choice.
TOMATREND.IT or TOMACALZATURE.COM reserves the right to make a refund (excluding shipping costs) instead of the new order delivery if you have multiple items unclaimed.
11.3: Cause of return of the neck, "REFUSED"
Upon delivery, the customer refused the neck.
Upon receipt and acceptance of the package by our services, you will be credited (excluding shipping costs) on account.
On all phases of site access, consultation, fill out forms, order execution, delivery of items or any other service, the company TOMATREND.IT or TOMACALZATURE.COM assumes exclusive obligation brokerage. Therefore, TOMATREND.IT or TOMACALZATURE.COM disclaims any liability for any inconvenience or damage arising from the use of the Internet and totally unrelated to the duties and precautions taken by TOMATREND.IT or TOMACALZATURE.COM. In particular, all contingencies relating to the provision of the service, external intrusion or presence of computer viruses will not be attributable to TOMATREND.IT or TOMACALZATURE.COM. Similarly, everything that is due to force majeure pursuant to the provisions of the Supreme Court totally exempt from any liability TOMATREND.IT or TOMACALZATURE.COM. Customers enjoy the guarantees provided by the brands on the site.